Should
you wish to make a complaint about any aspect
of our service, you may do so by writing to Client
Services at our address. If your complaint is
not dealt with to your satisfaction, we will refer
it to our Compliance Officer.
Should you remain dissatisfied with the handling
of the dispute, you have the right as a private
customer to refer your complaint to the Financial
Ombudsman Service (FOS), South Quay Plaza, 183
Marsh Mall, London, E14 9SR.
Copies of our complaints handling procedure are
available on request.
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